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Subject: Down the crapper Date: Tue Oct 13 2015 20:27:42
From: Nightfox To: Poindexter Fortran

  Re: Down the crapper
  By: Poindexter Fortran to Nightfox on Tue Oct 13 2015 19:07:48

 Ni>> getting with Comcast's basic cable, so I called them to drop my
 Ni>> cable TV service (leaving only the internet service), but they said
 Ni>> my bill would increase. 

 PF> That's when you tell them you'd like to cancel, and they'll transfer you
 PF> to a "customer retention expert". Miraculously, they'll find a deal that's
 PF> in the ballpark for what you're looking for, as long as you sign another 2
 PF> year commitment.

Yep..  Funny thing is, after I had canceled my Comcast service and switched to
Frontier internet, I got a call from someone at Comcast asking about why I
canceled my service - I told them about the high cost at Comcast and about the
Frontier "2fast" internet service I have now (the same speed for both upload &
download), and the Comcast rep wanted to offer a deal from them, which would
still have been a little more than I'm paying for Frontier, and for asymetric
internet service (a decent download speed but probably still only 5 megabit
upload), so I said no thanks, and I had already switched to Frontier anyway.

Nightfox

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